Basswood Lodge

Reviews

• Constance M.
  Bowman, SC

  "The Perfect Getaway"

  We visited for a girls weekend and it was awesome! The house was beautiful, so cozy and comfortable.

  Manager Response:

  Thank you for allowing us to be a part of such a memorable weekend, Constance! We are delighted to hear we exceeded your expectations and hope you will consider staying with us again in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
• Julie N.
  Clive, IA

  "Beautiful and relaxing "

  Great log home. Really enjoyed our stay

  Manager Response:

  We appreciate your business and your wonderful review, Julie. It would be our pleasure to serve you again in the future. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
• Shavaughn
  Vicksburg, MS

  "The best cabin i have ever stayed at!!"

  The best cabin ever!!!!

  Manager Response:

  Thank you for your wonderful 5-Star review, Shavaughn! We are delighted to hear we exceeded your expectations. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
• Alicia H.
  Westfield Center, OH

  "Wish we could stay forever!"

  After 26 years of visiting Gatlinburg,this was our first stay in a cabin and we?ll never stay anywhere else again! The pictures of Basswood don?t do it justice, our expectations were high based on wh…at we saw online but they were exceeded as soon as we set foot inside the cabin. The location was also perfect as it was an easy trip to town and secluded enough but we didn?t feel isolated as there were other cabins nearby and we never knew people were in them other than the cars parked. We thoroughly enjoyed our time at Basswood Lodge and wish we could stay there forever!!

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  Manager Response:

  Thank you for your wonderful 5-star review, Alicia! It is fantastic to hear you enjoyed your recent stay at Basswood Lodge. You certainly chose a great cabin to relax and take in the beautiful mountain area. We look forward to serving you again in the near future. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, a new adventure awaits!
• Vivek J.
  Columbus, IN

  "Amazing cabin"

  Everything about the cabin was great.

  Manager Response:

  Thank you for your kind review, Vivek! We are happy you enjoyed your stay and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
• Delicia
  Monroe, NC

  "Awesome Stay with jmy girls"

  Awesome Stay. Bridesmaids and Hostess had a great time!

  Manager Response:

  Thank you for allowing us to be a part of such a special celebration! We are pleased that everyone had a great time. We hope you will make plans to visit again very soon.
• Abel Q.
  Marietta, GA

  "Snowboarding Trip"

  This weekend was amazing, the cabin was better than I thought. I finally found a cabin that had an actual working theater room. The process to book a cabin was easy and on check in day Elk springs res…ort actually text me way before my 3 pm check in to tell me my cabin was ready. I will be staying with Elk Springs Resort again.

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  Manager Response:

  Thank you for the wonderful 5 star review! We are so pleased to hear that you had an amazing stay and were able to enjoy the theater room. We pride ourselves in customer satisfaction and try to make the entire reservation process as easy as possible for you, our valued guest! If your cabin is ready prior to the 3 pm check in time, we are always happy to allow you to check in early, as we know how excited our guests are to begin their vacation. We look forward to having you as a repeat guest in the future. Be sure to mention at the time of booking that you have stayed with us before and you will receive a 10% discount!
• Edwin
  Wesley chapel, FL

  "Winter Family Vacation"

  Excellent! The experience exceeded our expectations. Beautiful location and the cabin is in excellent condition. I will highly recommend.

  Manager Response:

  Thank you for your fantastic 5 star review! We are pleased that you enjoyed your recent stay at Basswood Lodge. It sounds like you chose the perfect cabin and we hope you had a relaxing visit. We hope you will make plans to visit often. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings. Hurry back, new adventure awaits!
• Chikia W.
  Hallandale, FL

  "Christmas Stay"

  Very good I?m a repeat guest and by far this has been the best experience

  Manager Response:

  Thank you for your kind review, Chikia! We are delighted to hear your stay was exceptional. We appreciate you as our guest and hope you will continue to choose Elk Springs Resort as your lodging choice when visiting The Great Smoky Mountains.
• Heather P.
  Springdale, AR

  "Great for two small families!"

  We had two families of 4 with children under 5 for a week. The cabin was convenient to arts/craft shops and grocery/restaurants. The theater room was AWESOME! Beds were very comfy, stairs padded and c…arpeted which made them safer for little feet running up and down. We had almost every kitchen appliance/cookware we needed and plenty of linens to go around.

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  Manager Response:

  Thank you for your wonderful review, Heather. It wounds like you chose the perfect cabin for your families to relax and enjoy some fun time away! We hope you will consider Elk Springs for your next getaway. Please keep in mind, you will enjoy 10% off all future bookings for being a repeat customer. Hurry back, new memories are waiting to be made!
• Thomas H.
  Orchard Park, NY

  "Escaping to the eclipse"

  Basswood lodge more than exceeded my expectation. It was a wonderful get away. We brought 7 people from 6 weeks in age to 70 years and everyone had a great experience where we could balance alone and together time while exploring the Smokies

  Manager Response:

  Thank you for your wonderful review Thomas! We are pleased to hear that you enjoyed your cabin stay. Basswood Lodge is definitely a wonderful cabin to relax and create lasting memories together! We truly care about your stay and are so glad you chose to stay with us during such a once in a lifetime experience. We hope you will join us again during your next visit to Gatlinburg.
• Jennifer
  Ottawa, OH

  "July Family Vacation"

  Basswood Lodge was everything we expected and then some. The cabin was very clean, with a great kitchen. The kids loved the pool table and movie theatre. Eating dinner on the porches and having an …evening drink or morning coffee on the third floor deck off the one master suite made you feel like you were sitting in a tree house. The day we checked in we received a phone call making sure everything was as we expected, and if we needed anything.

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  Manager Response:

  Thank you for your kind review, Jennifer! We are excited to hear how much you enjoyed your stay. We enjoyed having you as our guest and hope you will consider staying with us again!
• Lori
  Del Rio, TX

  "Basswood Lodge"

  Our stay at Basswood Lodge was very enjoyable and relaxing. The furnishings and decor were very pleasing and comfortable and the kitchen well stocked with appliances, dishes, etc. This was our 5th tri…p to Gatlinburg/Pigeon Forge and my husband had asked for me to reserve our next stay at Basswood Lodge! The property at Elk Springs is manicurely maintained and very clean which made for an enjoyable drive through. It's just a few minutes' drive to the 'craft' community and Gatlinburg. We rafted the Upper Pigeon River, as we do each trip, through Nantahala Outdoor Center, and had an awesome guide, Sam!

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  Manager Response:

  Thank you for your 5-Star review, Lori! We are thrilled to hear your stay was exceptional. It sounds like many wonderful memories were made during your visit. We enjoyed having you as our guest and look forward to many return visits!
• Robert J. W.
  Ellisville, MS

  "Relaxing vacation"

  Cabin was well maintained, clean, and in a great location.

  Manager Response:

  Robert, we are very pleased that you had a wonderful stay at Basswood Lodge! It is our pleasure to provide our guests with a 5 star cabin getaway experience! We hope you will come back for a future stay real soon.
• Gary H.
  Harrison, OH

  "2-day Christmas stay"

  This was the first year our family decided to have a Christmas away from home. We were concerned about many things (travel, access to our cabin because of weather, etc) but our stay at Basswood Lodge …was a fitting Christmas present for all of us. We especially enjoyed the theater room, the hot tub, and the 3 suites each being on a different level. The cabin was roomy, clean and comfortable. Thank you to Elk Springs Resort for a great Christmas!

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  Manager Response:

  Thank you for the kind review, Gary. It is our pleasure to provide you with that home away from home experience for you and your family to have an enjoyable Christmas together! We hope this is the first of many Christmas treks you will make to one of our luxury cabins here at Elk Springs Resort in the beautiful Smoky Mountains!
• Jason B.
  St. Petersburg, FL

  "Wonderful Experience"

  We booked the cabin prior to the devastating fire in the Gatlinburg area. We were concerned about visiting the area so quickly after the tragic event. The rental staff kept in contact with us and as…sured us that the cabin in surrounding area would be enjoyable. The entire experience from booking through checking out was a breeze. A+++ customer service. The cabin was fantastic and I am sure we will be back again.

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  Manager Response:

  Thank you for your 5-star review, Jason! We are so pleased that you decided to come and support our local economy after such devastation in the area just a few weeks prior to your arrival. Of course, we love to hear about our wonderful customer service department. Those ladies really put our guest's #1 on their list and enjoy helping with any questions or concerns you may have. We do offer several luxury cabins to choose from in Gatlinburg, Sevierville and Pigeon Forge. You might even consider a cabin with your very own private swimming pool inside! We look forward to your return in the future.
• Youssef C.
  Charlotte, NC

  " Making memories "

  it was my first time and i have to admit that this cabin was a wonderful place to stay I will recommend this to my friends and family . Very cozy place and great location, i will be back next year .

  Manager Response:

  We are thrilled to hear you enjoyed your visit with us, Youssef! It sounds like many wonderful memories were made. We hope you will consider making Elk Springs Resort part of a new tradition when visiting Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
• Jacob
  Minster, OH

  "First Trip to Gatlinburg"

  Excellent

  Manager Response:

  We are thrilled to hear your first trip to Gatlinburg was exceptional, Jacob! We enjoyed having you as our guest and hope you will come back and see us often.
• Annette
  Aylett, VA

  "had a great vacation"

  was very please with the cabin

  Manager Response:

  We are thrilled to hear you enjoyed your stay at Basswood Lodge. Please come back and visit us again soon!
• Idella W.
  Nashville, TN

  "Epic Weekend!"

  My weekend was amazing, the cabin was everything I expected and more! I most definitely will come once a year from here on out, if not twice a year. Elk Springs resort staff were polite, helpful and a…ttentive to all my needs. I had no idea how relaxing and beautiful this experience would be. Big two thumbs up Elk Springs!

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  Manager Response:

  Thank you for your 5-Star review, Idella! We are excited to hear we exceeded your expectations. We would consider it an honor for you to come back and stay with us as often as your schedule allows. Hurry back, new memories are waiting to be made!
• Pratik
  Plymouth, MI

  "Great Experience"

  Amazing very nice and clean cabin

  Manager Response:

  Thank you for your wonderful review, Pratik! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will make plans to stay with us again!
• Dawn C.
  Three Rivers, MI

  "Spectacular Vacation with the Entire Family"

  The cabin (Basswood) was beautiful and well appointed with all of the amenities we could ask for. There was plenty of room for everyone. My son loved the hot tub and enjoyed movies in the theater roo…m. The check in and check out process was seamless. This is the second time I have stayed with Elk Springs and they never disappoint. They have been a dream to work with always willing to make certain your stay is a great one. Thanks again for an awesome vacation.

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  Manager Response:

  Thank you for your kind review, Dawn! We are happy to hear your stay was exceptional. We enjoyed having you as our guest and hope you will make plans to stay with us again!
• LaTonya Y.
  Anderson, IN

  "Wonderful Cabin"

  It was a really great weekend getaway. The cabin was every plus more then what we thought it would be. The people at Elks Resort were very friendly and helpful. Cabin was ready before check it time. I… will stay with Elks Resort on my next trip to Gatlinburg.
  Thanks so much for everything it was an great experience.

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  Manager Response:

  We are happy to hear your weekend get-away was a success! We strive to ensure that each stay with us is exceptional. We want you to feel at home from the moment you walk through the door. Please contact us when you are ready to start planning your next visit. We hope to hear from you soon!
• Mark
  Kingsport, TN

  "Nice cabin, just a few minutes from Gatlinburg strip"

  We had a great time. The property management group was very personable and had great communication. Everything went well. We had small issue with Jacuzzi tub and they had maintenance out within an hour. We would stay again.

  Manager Response:

  Thank you for your kind review Mark! We are happy to hear that your issue was resolved quickly. Please keep us in mind for your next visit, as a returning guest you will receive 10% off future stays.
• Preston C.
  Columbia, SC

  "definitely coming again soon!"

  The property was very cleaned and organized when we arrived. Everything worked properly, and the beds were very comfortable. I was well pleased with our stay at Basswood Lodge.

  Manager Response:

  Preston, we appreciate you sharing this 5-star review with us. It is our pleasure to provide our guests with a home away from home cabin getaway. It sounds like you made the perfect choice for a relaxing time. Hurry back! The mountains are calling you!
• Cheryl L.
  Alsip, IL

  "Excellent vacation spot"

  Had a wonderful weekend and the cabin was beautiful.

  Manager Response:

  Thank you for the 5 star review, Cheryl. We are pleased that you had an awesome time here at Elk Springs Resort! We hope you will make it an annual tradition and return again and again to make more Smoky Mountain memories!
• Tameka H.
  Dacula, GA

  "The cabin was everything that we expected.Wonderful memories made"

  The accommodations were extremely comfortable, it was like being in our own home.

  Manager Response:

  We are happy you enjoyed your new home away from home Tameka! We hope we can help you make special memories for years to come. We would love to have you return to see us as often as you can.
• Brittany
  Knoxville, TN

  "Basswood Cabin Stay"

  I had a great experience with the booking process and the cabin we stayed in. Friendly staff and a great cabin!!

  Manager Response:

  Thank you for your positive feedback Brittany. We appreciate your business and enjoy hearing how great your experience was!
• Melanie S.
  Centerville, OH

  "Wonderful weekend getaway"

  We had a great time on our visit to Elk Springs! We had never been there and were extremely happy with the cabin and the service. The cabin was spotless and had everything we needed for our stay. W…ill definitely be visiting again in the future when we have more time to stay.

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  Manager Response:

  Thank you for your kind words and your wonderful review, Melanie. We are delighted that we exceeded your expectations. We do hope to see you again soon. Please keep in mind, as a returning guest you will enjoy 10% off all future stays!
• Roger G.
  Morrison, CO

  "Great Cabin - Convenient Location"

  We really enjoyed our 3-day escape to the Basswood Lodge. Elk Springs has done an overall excellent job in building and outfitting the cabins. The BL's all wood construction inside and out makes for …a truly outstanding "woodsy" accommodation but with all the modern conveniences. The only minor glitch was the lack of a cable hookup to the home theater! We had to watch the football games on other smaller televisions throughout the cabin - bummer.

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  Manager Response:

  Roger, we appreciate your business and thank you for your kind review. We do apologize that you weren't able to watch tv on the home theater screen. We have had problems in the past where our electronic equipment was damaged and our cables were plugged in the wrong way resulting in big headaches for our maintenance staff. For these reasons, we have simplified our theater systems by only having them hooked up to DVD's for you to enjoy watching movies on. The local Food City grocery store offers a red box rental system for you to rent movies from and it is just 5 minutes from the resort! We hope you will consider a future stay with us. Our repeat guests receive a 10% discount off future stays.
• Susan W.
  Knoxville, TN

  "AWESOME Birthday Weekend"

  I rented Basswood Lodge for my son's 17th birthday party and took 8 of his friends with us. The guy's had a great time in the theater room (perfect for gaming) and having them downstairs meant I coul…d cook and clean up without having them underfoot. It also meant I could sleep soundly without hearing them! Everything was as it should be with plenty of towels, nice hot tub and sauna, gas grill was incredible. The ONLY thing was the hand held can opener didn't work and that was a very minor issue. We loved it and would highly recommend!

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  Manager Response:

  Thank you Susan! That was quite a birthday party for your son and we are pleased that everyone had a great time! We are sorry about the can opener. For future reference, we do keep supplies, utensils and small appliances in stock and would have brought you a brand new can opener right away. We look forward to your return visit making more memories with your son in the Great Smoky Mountains!
• Sayed
  Lexington, KY

  "Great place "

  Overall it was a great place to vist and have a peace of mind for couple days, the cabin was great, it satisfied our expectation.

  Manager Response:

  Thank you for your 5-star review Sayed! We are very pleased that you enjoyed some rest and relaxation at the Basswood Lodge. If you would like to plan a future stay, please mention that you are a repeat guest and you will receive a 10% discount.
• Joel
  Crown Point, IN

  "I would do it again!"

  The place was clean. Offered more than enough amenities to keep everyone entertained. Very peaceful setting...just not the greatest views.

  Manager Response:

  Thank you for the review Joel. Unfortunately, not all of our cabins offer views of the mountains. When searching for a cabin, you can contact our reservation team or book online and hand pick a cabin to suit your needs. We have several luxury cabins located throughout Gatlinburg, Pigeon Forge and Sevierville and we would be happy to assist you with finding one with amazing views on your return visit to Elk Springs.
• John S.
  Racine, WI

  "Summer 2015 Smokey Mountains Basswood Lodge"

  Cabin was extremely well maintained and check-in was a breeze. A phone call with the door lock code and we just showed up and went in. The only call for maintenance was when the projector in the theat…er room said it was time to change the bulb and this was done within the hour. Cannot wait to go back for another vacation. The kids really loved the foosball table.

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  Manager Response:

  John, we appreciate you sharing your great experience with us. Checking into our cabins is a breeze with our simplified check in procedure. Be sure to mention you are a repeat guest when you get ready to book your next vacation with us and you will receive a 10% discount!
• Rick P.
  Oakland Park, Florida

  "Family Get-a-way"

  Fantastic time at Elk Springs Resort. Stayed at Basswood Lodge Cabin which was near the top of the property. Excellent cabin, very clean and comfortable. Had 2 minor maintenance issues that were re…solved immediately by their amazing staff. Issues were a burned out light bulb and cable TV that did not work in 1 bedroom, but again, they resolved it immediately. Property is great and very convenient to everything in Gatlinburg and Pigeon Forge. Large grocery store nearby. Cabin was comfortable and exactly as described. Wish we could have stayed longer! Will definitely go again!!!

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• Veronica G.
  Lansing, MI

  "Smokies Vacation"

  Basswood lodge was amazing! Beautiful open floor plan and great amenities! You dont have to leave the cabin if you dont want to. Only thing is if you are looking for a view then this isnt the cabin for you.
• Chara
  Columbus, OH

  "Relaxation"

  It was very nice
• Tim
  Glen Ellyn, IL

  "Best. Vacation. Ever. "

  Nothing short of perfect. The crewhad cabin ready early and it was spotless. The views were nice and the neighborhood was peaceful. Adjacent cabins were far enough away to allow us privacy but clo…se enough to make us feel safe. The media room was amazing, kids loved having movie nights. Porches were nice and we had great views of the sunset each night.

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• Patrick W.
  Destin, FL

  "basswood "

  Excellent !! Very Well Thought out rental Notes on operating everything Tv's hot tubs etc also the gas line to the grill was a great feature as well
• Lynn S.
  Roseville, OH

  "Family Thanksgiving "

  Wonderful cabin with great amenities and lots of charm! Theater room was perfect for watching movies but we couldn't watch regular tv on it. (We would have loved to watch both the Buckeyes game and t…he Alabama game on the big screen. However, the regular big flat screen was a good substitute.). The pilot light on the fireplace was out on thanksgiving morning and a very nice man was there to relight it within minutes! We had very nice cookware, dinnerware and kitchen appliances for fixing a big Thanksgiving dinner in a spacious kitchen! The dining room table was large enough to accommodate us comfortably. We would recommend this cabin and this resort to everybody!! We loved it!

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• Audrey W.
  Charleston, SC

  "Perfect Getaway at The Basswood Lodge"

  Elk Springs Resort was the perfect get-a-way for our family and friends. The Basswood Cabin was absolutely perfect for us. We could not have selected a better unit. My guest had a delivery issue with …his medical supplies and the staff went the extra mile to assure that the shipment was located and delivered to our cabin. The cabin was clean and very comfortable. Looking forward to a return call from the sales dept. to discuss cabins on the market for sale. We can't wait for our return visit.

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• Bruno G.
  Coconut Grove, FL

  "Forest Paradise"

  We booked this cabin for my wife's birthday. We had a blast and enjoyed all of the amenities very much!
• Sherrick
  Southfield, MI

  "Basswood Lodge Review"

  Our group really enjoyed our time at the Basswood Lodge and cannot wait to do another trip back next year!
• Ben S.
  Ft Oglethorpe, GA

  "Great cabin!!!"

  Beautiful, roomy cabin. There were 5 adults and 4 children and we had plenty of room. We all especially enjoyed the theater room!
• Judith
  Memphis, TN

  "Fantastic Place for Holiday and Get-together"

  Our family reunion and vacation could not have been a better place at the resort. We love the homey atmosphere with the luxury of a recreational and entertaining set-up for the younger adults. We al…so enjoyed the hot tub and sauna which were most welcomed after long days of hiking and walking through Gatlinburg and Cades Cove. The kitchen is well equipped and offered us the choice to cook. We have enjoyed our few days here and wished we had stayed longer. We would definitely like to come back again with friends and family. Thank you for ensuring that we had a comfortable stay.

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• Paula F.
  Windsor, ON

  "Great Memories"

  Thank you so much for this wonderful vacation location. We spent time white water rafting, ziplining and hiking in the mountains. We enjoyed every part of it. We truly enjoyed knowing we were comin…g back to our place the Basswood Lodge. We felt comfortable, watched movies, took a sauna and had wonderful dinners together. I would highly recommend Basswood Lodge. It is a wonderful upscale experience in Gaitlinburg. The location was perfect for us to get around quickly. Although our view was amazing in the trees and amongst other cabins there is no real clear view of the mountains. That would not stop us from coming back.
  
  Thanks again,
  
  Truly a great memory for our group.

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• Ryan V.
  Lawrenceville, GA

  "Another fantastic stay!!"

  Elk Springs is amazing. This is the third time this year we have stayed with Elk Springs and each time gets better and better. As I have stated before, you get what you see in the pictures plus more. …The cabin we were at this time was called Basswood Lodge. The amenities were superb. Thanks Elk Springs for a wonderful stay with family. WE WILL BE BACK!!

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• William Z.
  Elkhart, IN

  "July 2014"

  Excellant cabin, super clean, management very professional. Had a problem with the surround sound they were there right away. Fixed it and we were so helpful.
• Beverly H.
  Carmel, IN

  "Memorable First Family Vacation"

  This was our first visit to Gatlinburg and our first family vacation. The cabin was beyond our expectations and made for a very memorable weekend. There was enough room for everyone to spread out and… plenty for everyone to do around the cabin - movie, pool table, hot tub etc. We were able to hook up the Apple TV to the TV in the main room and the Xbox downstairs. Cabin was a short drive to the grocery store and family dollar where we went to pick up items that were forgotten. It was also a short drive to Downtown Gatlinburg where we spent the evening of the 4th. We had a great time taking in the scenary, enjoying the cabin, and enjoying each other. We will be telling all our friends about this resort and can't wait to come back!

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• Erin B.
  Boyertown, PA

  "Beautiful resort"

  We had a great time at the Basswood Lodge. We would definitely return to the resort. The cabin provided everything we needed. The resort staff I dealt with was always friendly.