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Booking Details

Max Guests18

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Protect Your Trip

Travel Insurance - Protect your payments if you cancel i

Guests often have change of plans or schedule changes due to unforeseen circumstances. In the event you are not able to make your stay and you are concerned about your ability to get a full refund we have implemented a trip insurance program. If for the slightest reason you are unsure of your plans or if you want to protect yourself against a potential situation where you may not be able to travel, we do offer trip insurance which provides you a refund of your deposit and most fees should you not be able to travel and need to cancel within the no-refund period.

With our standard deposit policy your deposit is non-refundable and your final balance which is due 14 days prior to check-in is also non-refundable. Any rental amount paid prior to 14 days prior to check in may be applied to a future reservation given that it is rescheduled prior to 14 days before your check in. To mitigate this policy we do offer a trip insurance.

If for any reason you are unable to make your stay, we will refund 100% of any payment received less the trip insurance premium, our administrative fee and applicable sales taxes for the premium and fee.

How much does it cost? The premium is 6% of the all fees, taxes & rental amount on your reservation.

Who is eligible? Any guest booked into one of our cabins is eligible so long as the insurance is purchased within 24 hours of the time of booking. Trip insurance is NOT available for reservations booked within 5 days or less prior to check in and also is not available to add to a reservation when making changes to reservations or applying a voucher credit to a new reservation.

What are valid reasons for canceling? All reasons are valid! We do not even require a reason, we just need to be notified prior to your date of check-in by email or phone. You can not cancel on the day of check in, only prior to the day of check in.

Can I use the trip insurance to refund a portion of my trip after I have checked in? No, trip insurance is only valid for full refunds prior to the date of check in.


Order Summary

You saved up to 15% by booking direct

Taxes and Fees*:i$0.00*i
Travel Insurance:-
Total Price:-
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Payment Due Date Amount

* State and Local Sales and Lodging taxes are 12.75% and are required to be charged and collected for all Vacation Rentals. Fees include a cleaning and booking fee and a damage waiver. Our fees are comparable or less than most property managers and also include a damage waiver for your protection.

* For your convenience and protection the Taxes and Fees include a damage waiver providing up to $1,500 in incidental damage coverage in lieu of a security deposit.

*In Lieu of a security deposit and for your protection a $1,500 damage waiver for a fee of $45 is included in your reservation fees

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Read and Accept Rental Polices Agreement

To confirm a reservation Elk Springs Resort Cabin Rentals LLC requires a first night deposit and administrative fee to paid. Payment in full is required 14 days prior to the confirmed check in date, however, full payment may be made prior to 14 days. If not received, Elk Springs Resort Cabin Rentals LLC will automatically charge the balance due to original card on file. Cancellations requested prior to 14 days prior to check in result in a forfeiture of the administrative fee and a voucher for a future stay issued in the amount of the first nights rent for use for a future stay within 365 days of the date of cancellation. Cancellations within 14 days of the scheduled check in are non refundable.

Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.

Check-in is at 3 pm, early check ins are available but not guaranteed if the unit is available and ready.

Check-out is at 10am.

Please limit occupancy to the cabin maximum and adhere to pet and smoking preferences of the cabin (ALL CABINS ARE NON-SMOKING UNITS). You must be 21 or over to rent a cabin on our program, a drivers license is required at check-in from the adult responsible for the cabin. Each cabin has a maximum occupancy limit, which will be enforced. If guests misrepresent themselves, they will be required to vacate the cabin immediately without a refund.In the event of damages or extra cleaning requirements, additional charges may be applied to the card on file. Linens and towels are provided based on the size of the cabin reserved, along with basic kitchenware and utensils. A starter supply only of soap, dishwashing detergent, toilet paper, trash bags, and paper towels will be provided. Upon arrival, please report any damages, shortage of supplies, or housekeeping issues immediately. Please review the cabin binder and abide by hot tub procedures, rules, and precautions.

We will do everything we can to make sure your cabin is ready for your stay. It is our mission to provide you the cleanest cabin in the Smokies, so that you will become a guest for a lifetime. As mentioned above, due to our high standards for cleanliness, there is a chance that not all units will be ready for check-in promptly at 3 pm, especially during peak and holiday season. We ask for your patience and suggest that you have alternate plans for a couple of hours in case your unit is not ready. There is also a possibility on the day of check-in the hot tub may not be completely warm and ready for use until that evening, due to the cleaning process between guests. In addition, from time to time, appliances, hot tubs, satellite TV, water, telephone, electricity, etc. will break down or malfunction. While we cannot refund any monies due to these issues that may be beyond our control, we will respond as quickly as we can to make repairs and restore amenities.

Depending on the circumstance, a move to a similar property may be necessary. On rare occasions, cabin investment properties are sold and management responsibilities transferred. Under these, and similar circumstances, reservations may be moved to a similar property. Gas fireplaces are seasonal amenities and may not be available for use during the spring, summer or fall.

Elk Springs Resort Cabin Rentals LLC acts only as rental agent for the owner of the property and assumes no liability or responsibility for injury damage, theft, loss or accident of property or persons, or for conditions beyond our control.
The renter and guests releases the owner or owners of the cabin and Elk Springs Resort Cabin Rentals LLC from any and all liability for damage to the renter’s person or property of any type, for any reason or cause whatsoever; and renter indemnifying, defending and holding harmless the owner or owners and Elk Springs Resort Cabin Rentals LLC from any loss, injury, liability, damage or costs incurred due